FAQ

Yes, we are fully bonded and insured.

Absolutely. We are happy to keep an eye on your pet  while we are cleaning.

We have many options in our cleaning arsenal!  fragrance-free and chemical-free options will be discussed during the consultation stage.

We prefer to use your vacuum if one is available. We also ask that you have a broom with dustpan,  step-stool and toilette brush at our disposal.

 We have a 20-30 lb. weight limit for safety reasons. We are open to moving smaller items such as; dining table chairs, small ottomans, etc. to clean underneath. If you’d like the underneath of any heavier furniture or appliances to be serviced, you’re welcome to move such pieces and we will be happy to clean under them upon request. 

 We are limited to a 2-foot or shorter step stool for safety reasons. Please keep in mind that in most cases, the very tops of kitchen cupboards are outside of our reach. Some high ledges and lighting fixtures are also out of our reach.  

 We will work around any high cluttered areas to the best of our ability, as well as storage areas; underneath beds and tops of cabinets. We are always happy to customize your cleaning service, so please let us know if you’d like any additional add-ons.
 

 Our equipment isn’t designed for cleaning outside surfaces such as patios, decks, rough concrete floors, unfinished basements, garages, exterior windows, etc. If you can provide a broom, we’ll be happy to sweep out any of those areas upon request.

 The Following Is A List Of Items We Do Not Clean – The inside of light fixtures, unreachable light fixtures, and window screens, or cloth/plastic blinds.  Unless specifically requested, the following items are not included in your clean; interior of dishwasher, washing machine, dryer, hood fan, oven, fridge, cabinets etc.